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• What our client said about his own people
• What another client said about his own people
• On working with Wingivers

What our client said about his own people:

Thank you so much for all the hard work and effort you put into the bite-size sales training session I attended yesterday evening. I really enjoyed it - especially the Haribo sweets! . The style and approach you adopted was a brilliant way of introducing ideas and concepts which will, I am sure, encourage much more cross selling across the business.  You all created a terrific `can do' atmosphere and a safe environment in which participants could share their thinking. In some ways, I think you had quite a hard task last night largely because of the range of experience and widely differing personalities in the group; several of those taking part were quite young and reserved. Thinking about that afterwards, I realised that most of our teams are in fact quite diverse in terms of age and experience- and that in some respects it was very helpful for me to appreciate more fully how our younger employees see the company, and their role in it. The interaction was very positive. Most impressive of all was the way in which you co-led and delivered the course - with great enthusiasm and professionalism. It was particularly impressive to see you all working at such a high level. That really delighted me because one of the key aims of the programme was to develop the managerial capacity of the business and to encourage a higher level of cross-team working - you have done both.  Well done!

For your information, I will take part in the other training session when it is delivered for the second time early in the new year.

What another client said about his own people:

Guys,

Just a short note to thank you for a great couple of days last week, I really had a good time and thought we moved ahead in a way that was beyond my expectations. I  feel we have the basis of a really strong multi-functional team here that can add value across Rentokil Pest Control UK in a way that maybe no other group can, focussed on driving service to our internal customers to a new level whilst driving process improvements that have significant strategic impact.

The tough bit is maintaining what we started when we get amongst the ‘muck and bullets’ of our daily lives, but I believe if we can keep the communication lines open, deliver the four or five key actions we committed to and continue to harness the mutual energy, respect and honesty we generated in The Boathouse, we will make great strides and hopefully feel pretty good about doing it.

On working with Wingivers

Antonia is personally creative and focussed on delivering business results

They have an extremely thorough and well thought through approach to fixing problems of any sort in all sorts of organisations

What they do is work well behind the symptoms of problems, forensically analysing root causes and then go and fix the root cause

The promise was one of partnership

The time was stimulating – it worked effectively, it was good fun and efficient. 

For the team she was a trusted outsider and quickly became a credible confidant.  When she talks people listen and doesn’t talk airy-fairy bullshit.    For the business she gave the business respect for themselves and a willingness to remain positive which made them responsible.  They were able to respond positively to a “done to” decision. 

This helped me design a successful and well-regarded idea generation process delivered by them.   

The orientation event was fantastic – guys were part of delivering change not just on the receiving end.  This was real, tangible, high quality, professional delivery.  It changed the process of change for every person in the organisation. 

For the business we gained momentum, pushed forward a change programme and a good business plan, which delivered. 

Antonia is good at getting to the root of problems dealing positively with clients at all levels, getting the best out of people in organisations and delivering.

Wingivers are best at thinking.

Wingivers are best at the provision of independent challenge and strong good advice about management.    They exhibit common sense, sound judgement, a route forward without over complicating it.

They were working for the long-term demonstrating creativity and effectiveness and 150% dynamic. 

They brought about significant change that was measurable in behaviour and results.

I feel like a customer for life, treated as a colleague not a client. 

It is a partner-partner relationship in which they are proactive.

I set a tough pace and they delivered impressively.  I felt like a customer for life I felt they were working for me and they felt like an extension of my team.